AT&T had a violation that leaked calls and text records for all wireless customers
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The stolen data includes which phone numbers customers interacted with, and Byers tells The Verge that the breach also includes “counts of those calls/texts and total call durations for specific days or months.”
The data downloaded doesn’t include the content of calls or texts. It lacks the time stamps for calls and texts. It also doesn’t have any details such as Social Security numbers, dates of birth, or other personally identifiable information.
While the data doesn’t include customer names, there are often ways to find a name associated with a phone number using publicly available online tools.
Verizon, Ticketmaster, Dell and Bank of America are among the other companies that have reported major data breaches this year, affecting millions of people altogether.
The US Justice Department determined in June and May that a delay in providing public disclosure was justified because the company had first learned of the incident in April.
The records show the number of calls and texts affected customers had with different telephone numbers, as well as the total number of calls and texts for a specific period of time.
The company says it will notify impacted users by text, email or U.S. mail, and has also set up a webpage where current and former customers can check to see if their information was involved.
It offers evergreen advice for those afraid of online fraud, including not responding to a text from an unknown sender with personal information, and make sure websites are secure by looking for the’s’ in the address.
It adds that customers who suspect text activity should report it to the team at AT&T.
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In March, it said it had reset the password for over 7 million users, after finding a data dump on the dark web containing personal information of 70 million current and former account holders.
