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It’s important to erase your data after a company files for bankruptcy

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What Happens to My Data? When 23andMe Announced a Chapter 11 Bankruptcy Attempt to Find a Buyer

If you’ve submitted your DNA to the company via its saliva-testing kits, 23andMe will typically have your genetic, ancestry, and family connections data on file, alongside any personal information that was used to create your account, including your name, address, email address, and payment information. Users will be able to access and partially uninstall their information if they choose while the company goes through the Chapter 11 process.

You will now be asked to verify your age for security purposes. After you submit it, the next screen will give you options that will allow you to download your data, and a button to request deletion of your 23andMe account.

23andMe already follows the policies of those laws, which allow users to request deletion of their data, and require law enforcement agencies to obtain a warrant to access genetic information, said Prince.

When it comes to protections around data, some states have adopted laws covering genetic privacy. At least 11 states have passed laws giving consumers a say in the use of their genetic data, according to an article published in 2023 by a law professor.

The genetic testing company 23andMe, best known for allowing people to trace their ancestry with an at-home kit, has been struggling financially for months.

So, when the California biotech firm announced in a statement this week it had entered the federal bankruptcy process with the goal of finding a buyer, there was one question raised for the more than 15 million users of the service: What’s going to happen to my data?

In an open letter to customers this week, 23andMe said filing for Chapter 11 bankruptcy “does not change how we store, manage, or protect customer data … any buyer of 23andMe will be required to comply with applicable law with respect to the treatment of customer data.”

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